The adoption of a quality management system by Zhongda Bearing (Z & R) is a strategic decision of an organizational structure. It is designed specifically for Z & R bearing-specific bearing products and related adoption processes. The chart below shows the basic model of the process of the Zhongda Bearing (Z & R) quality management system. The icon of Z & R's quality management system shows that customers play an important role in entering demand. Monitoring customer satisfaction requires that the information evaluated and the customer ’s opinion is whether the organization has met the customer ’s needs.